How Your Information Is Handled

Last updated: October 2026

This policy explains how Ourtranslation Floor Coating collects and uses information from ourtranslation.living, its forms and calls through its listed number. References to “we” and “us” mean Ourtranslation Floor Coating. This document is a general template. It does not provide legal advice.

Details You Provide and Visit Records

When you submit a form or make a call, you may share your name, phone number, email address, location and floor coating project details.

Browsing also creates records that may include your IP address, browser, device, pages viewed and visit time. Calls through the site's number may be logged. Some may be recorded for quality checks and billing.

Purposes for Using Information

We use the information to:

• Connect you with an independent local floor coating provider
• Give that provider your request details for follow-up
• Answer questions and emails
• Understand use of the website and phone lines
• Improve how the website and referral service work
• Comply with legal duties and help prevent fraud

Businesses That May Receive Details

Our referral service shares contact and project information with one or more independent providers or marketing partners. This lets them contact you about your request. These businesses have their own privacy practices, separate from ours.

Vendors may also handle information on our behalf. These include companies that supply hosting, analytics and call tracking or help operate our website and phone lines. We may disclose information to meet legal requirements or protect our rights.

We do not sell personal information in exchange for money. Some laws treat sharing with marketing partners as a sale or sharing of data. Where those laws apply, you may have an opt-out right.

Browser Cookies and Similar Tools

Cookies and similar tools may help us understand visits to the site. You can use your browser settings to block or remove cookies. Doing so may affect how certain features work.

Requests About Your Data

Your rights depend on where you live. They may include access to your personal information, corrections, deletion or opting out of certain sharing. Send requests to contact@ourtranslation.living. Before carrying out a request, we may need to confirm your identity.

Protection and Storage Periods

We take reasonable steps to protect information. Complete security cannot be assured by any system. We retain data only as long as needed for the purposes described here or as required by law.

Visitors Under 13

This website is not intended for children younger than 13. We do not knowingly collect personal information from them.

Changes to This Policy

We may revise this policy periodically. The date at the beginning identifies the current version.

Privacy Enquiries

For questions about this policy or our handling of information, email contact@ourtranslation.living.